We may need to contact you to carry out security checks - if we are unable to reach you using the contact details provided it will delay the dispatch of your order. This may cause a slight delay in the processing of some orders. Further Information Customer protection is important to us, therefore orders may be subject to security checks. Please allow extra time on weekends, Bank Holidays and during our busy Christmas and Easter periods. Delivery times For deliveries within the UK, we aim to arrive 24 hours after dispatch during the working week. This is no problem, but we may contact you in advance for extra security to ensure your package arrives safely. Alternative Delivery Address You might prefer us to deliver to your place of work or to a relative’s home. If you are not present at the time of delivery, our courier company will leave a calling card and you will be able to reschedule your delivery for a more convenient time. Please be aware that all deliveries need to be signed for, and photographic identification is required. Delivery is subject to stock availability and we aim to deliver within 3 to 5 working days. Complimentary Deliveries All our deliveries are free of charge, and our expert courier service will ensure your jewellery reaches you as quickly as possible.
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